Primary research methods ๐
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Surveys/Questionnaires: Businesses ask customers directly about their experiences or preferences.
Real-World Example: Remember when company X (the cellphone maker) asked people what they wanted in a new phone? They might've used an online survey or a feedback form in their store.
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Observations: Just watching and noting! Companies look at how customers behave or interact with products.
Real-World Example: Think of a toy store where they let kids play with toys before buying. The company observes which toys kids play with the most to understand which one might be popular.