• At its core, operations refer to the main activities of organizations.
• These activities involve creating goods and services to satisfy customer needs and desires.
• Remember: Every organization is producing something, whether it's a tangible product or a service.

🌟 Fun Fact: Think about your favorite cake from that little bakery around the corner. That cake? Yep, it’s a result of operations!

• Big Factory Vibes: Large factories filled with machines. E.g., oil refineries or car plants.
• Small-Scale Producers: Smaller establishments like a bakery, a school, or even a restaurant. They too produce end products.

✨ Real-World Example: Compare a major car factory, like Tesla, with your local bakery. Both are involved in operations, but on different scales!
 

🎨 Art of Operations: Operations Management

• The skill of managing these production processes to yield the best products/services.

• Primary Sector: Think about miners extracting gold or farmers harvesting corn.
• Secondary Sector: Factories manufacturing phones or crafting furniture.
• Tertiary Sector: A skilled surgeon performing open-heart surgery.
• Quaternary Sector: Professionals providing expert advice in business consultancy.

✨ Real-World Example: Remember that time you saw a surgery scene in a medical drama on TV? That surgeon? Yep, they’re part of operations in the tertiary sector!