• Formal Communication: This is official and structured. It usually has specific purposes, like memos, reports, and meetings.

Example: The CEO of GG sending out a memorandum to all employees explaining the reasons for restructuring.

•  Informal Communication: This is casual, often spontaneous, and might not follow any specific format or channel. It can be a simple chat, gossip, or a casual email.

Example: Rumours circulating among employees about financial problems or job losses at GG.

These are things that can prevent or disrupt effective communication.

• Language Barriers: When people speak different languages or aren't fluent in the business's primary language.

Example: At GG, many workers are recent immigrants with limited proficiency in English.

•  Organizational Structure Barriers: Changes in how an organization is structured can lead to confusion and miscommunication.

Example: GG changed from a tall structure to a flat one, causing communication issues.

Miscommunication can be EXPENSIVE! 💰
 

Example: Low motivation among GG's employees due to rumours and dissatisfaction can lead to lower productivity and possibly increased turnover.